Finding, Accessing and Parking
How to locate, unlock, and park your GoGet car. Troubleshooting access issues and what to do if the pod is occupied.
10 articles
My car’s alarm is going off
Oh no! Find out how to stop the alarm if it's triggered
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My car won't let me in
What to do when you're unable to access your GoGet car during a booking
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I left something in my car
What to do if you forgot something in a GoGet car
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I found something in my car
Learn how to manage property that previous members may have lost.
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I can't return my car to its pod!
What to do if there's no parking available, or the GoGet pod is occupied by someone else.
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I can't find my vehicle
What to do if your car is not in its Pod at the start of your booking
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How to lock and unlock a GoGet car?
You can unlock your GoGet car using your GoGet smartcard
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How do I finish my booking?
A guide to ending your GoGet trip.
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Finding your GoGet Vehicle
How to find your GoGet car or van
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Car Cleanliness
Our expectations for keeping our cars clean
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