Getting Started
Everything you need to know before your first drive. From signing up and getting your smartcard to booking your first car.
15 articles
Your First GoGet Trip: What you need to know
Here is what you will need to know for your first GoGet trip. Collect your smartcard, book, drive and return the GoGet vehicle.
Who can drive a GoGet car?
Only approved GoGet members can drive.
Where are the GoGet keys?
The keys stay inside the car at all times
What is a GoGet pod?
A pod is the car’s home parking location
What do I need to become a member?
Eligibility criteria for joining GoGet
How to call GoGet
Our team is available 24/7, 365 days per year
How long does it take to become a GoGet Member?
Most memberships are approved within 24 hours, call us if you need to drive today
How long does it take to be approved as a member?
Most new GoGet members are approved within 24 hours
How does fuel work?
GoGet pays for fuel and GoGet vehicles contain a fuel card. Always return your car with at least 1/4 tank
How do I unlock a GoGet car?
How to get into your GoGet vehicle
How do I get and activate a smartcard?
How to find, activate, and replace a lost smartcard
How do I book a GoGet car?
You can book a car or van in the GoGet app or website in minutes.
Enabling Camera Permissions for Sign-up
Allowing your app or browser to access your camera
Do I need to pay a joining fee?
How much does it cost to join GoGet?
Collecting your smartcard from a GoGet car
Pick up your GoGet smartcard during your first trip