Invoices and Billing
Understanding your charges, accessing invoices, membership fees, and managing your payment details.
17 articles
Your Transaction List
A detailed list of all payments, invoices and credits and how to download them.
Where can I find the Membership agreement?
The link to the GoGet membership agreement.
When will my membership fees be charged?
When membership fees are charged to your account
The "My Bookings" page explained
All about viewing cost breakdowns for past, current and future bookings
Membership and Joining fees
What you need to know about Membership and Joining fees
Location Surcharges in the City of Melbourne
Explaining how Location Surcharges work in the City of Melbourne
Location surcharges for certain areas
What is a location surcharge and why do some areas have an extra surcharge due to their premium location
How to dispute a fine
Disputing a fine you don't believe should apply
How to access your Invoices
How to find and download your GoGet invoice
How does the Day Rate work?
The difference between a day rate and an hourly rate booking.
How do I change my payment details?
How to change your payment method or to add a new credit card
How do I change my level of Damage Cover?
You can update Damage Cover for yourself - or, if you’re the Account Holder, for all drivers on your account.
How am I charged?
All you need to know about how and when your GoGet booking is charged
GoGet Pod Specials
How Pod Specials Work & How to find Pod Specials
FAQ's about GoGet Billing
Answering all of your questions about how you'll be billed for GoGet trips
Early Pickup - Explained
I accessed my GoGet booking early and I've been charged
American Express?
Does GoGet accept AMEX?